How to Swap Phone in SLOT: Procedures and Conditions

Swap Phone in SLOT

You can now swap your old phone for a new one at SLOT. It therefore means that, you shouldn’t be dumping your old phones to buy new ones all the time. Because that could amount to financial loss. Instead, you simply could visit any of the eligible SLOT stores in Nigeria to trade-in your old device for a new one (here is the complete list of SLOT branches in Nigeria)

SLOT company is owned by a Nigerian named Nnamdi Ezeigbo. The company now has over 60 branches nationwide. The company sells quality mobile phones, laptop, tablets, general electronics and in phone swap deals.

Procedures and Conditions of How to Swap Phone in SLOT

On a normal day, phone swap in Nigeria is very risky. And this is due to the high levels of fraud, scam and “wayo wayo” or “419” everywhere. But however, SLOT is here to get you covered. So here are the procedures to follow in case you want to swap your phone for a newer one at Slot Nigeria.

• The Phone Must not Be a Stolen Device: yes, Slot won’t accept any phone with no means of verification from you as the owner. So before you go in for a phone swap deal, make sure you have ownership proof of the device.

• Neatness and Must Be in Good Condition: the phone should be neat and must be in fine condition. Of course, we don’t expect you to take a broken screen device there for swapping. No one would allow such deal. So the device you own now, can be swap in future with an upgraded version only if it is still neat and in good workable condition. The more reason you should take good care of your present phone.

• Age Factor: you must be over 18years old before approaching any eligible Slot stores for a phone swap deal. Minors are not allowed or you come with your parents.

• Customer ID card: for a phone swap deal, go with an Identity card. It could be student ID card, Passport, Drivers license or even PVC. And the ID card name must be the same with your bank account details.

• Customer’s picture may be taken in cases where ID card or proof of ownership is not satisfactory.

If you are confused ,you’re free to drop your questions below in the comments section or you can simply use the contact us page. Or if you have a phone swap experience at slot already, you can please share with us.


      • I just bought my phone but I don’t have the receipt but I have the pack can I still swap it. My infinix smart 4 to infinix s5 lite pls I need it so soon

    • I went to your branch, Benin 2 precisely, they replied that there’s no room for phone swap. I want to swap Tecno L8 Lite for Infinix hot 8 with additional money… Pls, help me out. Thanks.

  1. Can I swap my Samsung Galaxy J7 for Tecno camon 12 but the screen cracked a little and I don’t have the receipt anymore but I have the carton with me

  2. Pls I want to swap my itel p33 to itel s15pro and am not up to 18 yrs but I have my proof of ownership idcard and am now in University pls can I be considered

  3. I want to swap my tecno camon 11 with tecno spark 4 still neat not broken either but i don’t have the recept with me and the carton

  4. Please I want to swap my infinix hot 6 pro with infinix s5, but my phone has a cracked screen, it works perfectly and I still have my receipt and carton with me. Please how do I go about it, am in Abuja

    • Hello Favour,

      To swap your phone we advice it should be I good working conditions. Remember that your phone will be valued before it is proceed for exchange.

      So try and fix it up then go and try the phone swap.

  5. My current phone was given to me by my aunt 3 months ago. I wish to swap the phone for Infinix hot 8 but I have neither the receipt nor carton, how do I go about it. Moreover the phone is 2years old

  6. Hey…please is it possible to swop a phone but collect cash instead of a new phone?
    I was given a brand new spark 4 Bt I need the money urgently

  7. I want to swap my Gionee F5 and Tecno W4for any Samsung Product. But there is a little crack on the screen. Can it be swapped.

  8. Comment:I want to swap my phone spark 3 1ram, I bought it by April 2019 how much should I had to it to get infinix hot 8 lite.

  9. Hi. I would like to swap my samsung J7 Neo for something better but the issue is there’s no slot office in Bayelsa. How do I go about this?

  10. Hi I’m in Lagos State I want to swap my new infinix hot 8 lite which I just bought on 24/12/2019 from slot to infinix hot 8 how much will I add

  11. Pls I want to swap my Samsung Samsung a50 for an iphone7+but I got the phone this September but It has a little crack at the back and i cant find my receipt. Pls is it still eligible to swap.

  12. I stay in Osogbo and I bought my Samsung note 9 at your office in Osogbo daily this Year. I wanted to swap the device at your Osogbo office but was told is not possible with any Lagos offices as available option. Please advice. Regards.

  13. I want to SWA my infinix s4 for s5,I bought 2months ago,it is in good condition with receipts and other means of identification ,am based in Benin city

  14. Please I want to swap My spark 4 to iPhone 6splus in osogbo and I just bought the phone 1 month ago how much will it cost me

  15. Please I want to swap my nokia2 I bought from your store at Haruna ikorodu a year ago., For spark 4. But I can no longer find my receipt. The Nokia 2 is in good condition, but I needed a phone that has enough internal memory device.

  16. I want to swap my s4 but screen is broken and I bought it from slot receipt and carton is intact and I want to swap it to iPhone 6plus how will it cost

  17. Please I want to swap my phone but I don’t know if I could swap it because the screen crack a little so I don’t know if you will accept it please can I swap it like that

  18. Hello,

    I want to swap my M6 phone with another M6 phone.

    I have a receipt for the phone which was bought at Solar phones, Ibadan for 100,000..

    Grateful for your kind consideration please.


  19. I want to swap my Samsung Galaxy j7(85k)for infinix s3x(49k) but the probs is dat d screen is not broken but it is not stable and the home button has removed minus dat d phone still works normally how much do u think I can get pls

  20. Please I want to swap my Tecno camon cx air to Tecno camon 12 pro but the thing is my screen is broken, I’ve had the phone for 4 years and I don’t have the receipt anymore, is it still possible?

  21. Please I have an tecno camon 11 4gb and 64gb very neat and it works perfectly well I just want to swap it with tecno camon12 or camon 12 pro but my problem is that I don’t have the receipt of the phone but I have ID card if it’s needed

  22. I have LG phone that i want to swap to hot 8, but i have lost the receipt do to moving from one place to another…how do i go about it

  23. My S4 is in good condition but was told the Slot here on Calabar don’t swap phones, any idea on how and where I can swap here in Calabar, your reply will be much appreciated, Thanks

  24. Please I’d like to swap my phone I bought at Slot from Infinix S4 to Infinix S5 it just 2month old. I have the phone receipt and carton.. how much will it cost?

  25. Please I have a Nokia 2.1, and it’s working fine I want to swap it, to a higher Nokia 5.1 but sensor has a slight crack is it possible?

  26. I want to swap my phone
    I did not bring any prove of ownership but my details since when I buy the phone was there such as pictures…so I don’t no whether if I can swap???? thanks

  27. I bought my phone since December 2018 and it’s clean and neat, tecno spark 2 but I have misplaced the receipt. What should I do

  28. I thought it’s on the slot that is in Ikeja, Lagos that swaps phones. is there a new system fixed that all slots are now swapping phone, coz i wanna swap also.

  29. Pls can I still swap my phone infinix note 4 without receipt and pack but I was robbed on my way to warri and my bag was stolen….can I still swap it

  30. I want to swap infinix s4 for Samsung Galaxy a71, but my phone camera glass is broke but still working good as it was when I bought it, so will it be acceptable.

  31. pls I want to swap my Samsung s6 (still clean has been used for two days since it has been bought only that it has battery problem and if the battery is changed can be sold as new )with I phone 7+ .. it’s possible? and how much more to added .. I would have changed the battery myself but jxt wanna use 7+ for the mean time

  32. Wat if d phone was bought by ur brother with his name on d receipt nd u want to swap nd u are with d receipt nd carton

  33. I bought a iPad in the month of February 2020 at,one of ur branch slot in osogbo,ogo-oluwa,but unfortunately the phone didn’t has flash light for the camera ,my question is that if I go there back it’s possible to give me another one?,if at all I need to add money to it.

  34. I want to swap my infinix s5 lite to the new S5 pro
    The only thing is that the earpiece is not perfect. Is it possible???

  35. I just bought a new phone Nokia 2.1 and I want to swap to either infinix S5 lite or hot 8 but I misplaced the receipt nd I don’t have any I D card but I still have the carton nd everything inside is it possible???

  36. I want to swap my infinix s4 to an infinix s5 but i have a little crack on my screen, left below …But my screen works perfectly

  37. Hello sir or ma I have tecno pouvoir 3 and I want to swap it with Nokia 5.2 how much will I add,d phone 7months but neatly used n in good condition

  38. Hello
    my phone is Huawei y5 lite it fell and the screen broke it’s less that 4months I got it new can I take it to Slot for repair and swap?

  39. I want to swap my itel s13 to infinix hot 6 I have a small screen broke and I lost my ID card can I take it to the slot for swap

  40. Hello
    I want to swap my Tecno spark 3 to infinix hot 7pro or Tecno camon 12, but I don’t have my receipt again

  41. Please, I misplaced my phone receipt, but I the carton intact. Since I remember the date of the transaction. They could check their system or copy of their own receipt. For phone swap.

  42. I bought my infinix hot 8 lite at 3chub and i want to swap it to infinix hot 8 i visited both slot and 3chub and they told me that dont dont swap phones especially slot

  43. Hello, I want to swap my spark 3 pro tecno but it has a crack on the screen, I understand it will be valued first but due to the lockdown, I can’t get my receipt or carton of the phone which is in another state. Will they accept pictures of the receipt and carton if I show them plus my id card? Thank you.

  44. Hi I bought Nokia C1 on the first of this month but am not satisfied with the browsing the browsing is too slow so I want to swap it and I have the receipt and the carton but I don’t have an id card hope they can consider me?

  45. I have a Nokia Lumia 625,but I didn’t buy it.. It was sent to me from Dublin,just the phone, without the receipt or pack and it’s still very neat.. and I want to swap it in slot.. What am I to do?

  46. Please i want to swap my oale cc3 for itel s15…. But i don’t have any id only the pack of the phone can i still swap it


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