Phone App not working on iPhone: The Phone app is one of the most important apps on any phone including an iPhone. This important app allows you to receive calls, make calls, check call history, access voicemail, view phone contacts, etc. So, when the Phone App on your iPhone freezes, stops working, fails to launch, or fails to notify you of incoming calls, it can be very frustrating.
If the Phone app on your iPhone is not launching, freezes, or fails to notify you of incoming calls, there are a few things you can do to fix this problem. In this article, you’ll learn how to fix the Phone app not working issue on iPhone. But what could cause the Phone app to stop working?
Possible Causes of Phone app not working on iPhone
There are a few reasons why the Phone app might stop working on an iPhone. It could be a bug on recently installed iOS software, some network problems, low storage (which might cause it to freeze), lack of carrier support, and even a malfunction in other apps can also cause Phone app to malfunction.
The cause of this problem is numerous, hence there are also numerous fixes you can try. Now, let’s start with the things you can do to fix this problem.
How to fix the Phone app not working issue on your iPhone
1. Restart your iPhone
Restarting your iPhone can fix many iPhone-related issues including a Phone app not working issue. You can press the Physical Power button on the side of the iPhone to switch it off and back on.
You can also go to Settings, tap General, and tap Shut Down to turn off your iPhone. Wait for a few seconds and press the power button on the side of the iPhone to turn it back on. To automatically turn back your iPhone, you can also just plug it in for charging.
2. Force stop the Phone app
- Show all opened apps on your iPhone.
- Find the Phone App and it all the way up to force stop it.
- Wait for a few seconds and tap the Phone app icon again to launch it.
Note: To show all opened apps on iPhone with Face ID, just swipe up from the screen’s bottom and hold. To do this on an iPhone with a Home button, just double-press the Home button. You should be able to use it now if not then try the next fix.
3. Update your iPhone
Check for any software or security updates and bug fixes. Installing these updates is very important as it will make your iPhone perform at an optimal level. To check for available updates open Settings, tap General, and tap Software Update. You should Download and Install any pending update you see.
4. Switch on Airplane mode
To do this you need to go to the Control Center on iPhones with Face ID, Swipe down from the top right on the iPhone’s screen. While iPhones with Touch ID or Home Button, Swipe up from the screen’s bottom to access Control Center.
- Open Control Center (follow the steps above).
- Next, click on the Airplane icon (it’ll change color).
- Wait for a few seconds and click the Airplane icon to disable it (it’ll change color).
Or, you can just go to Settings and toggle on Airplane Mode. Wait for a few seconds and toggle it off. If the phone app is still not working on the iPhone, then try the next fix.
5. Reset iPhone Network Settings
You can also reset the iPhone network settings to fix the Phone app not working on iPhone. To reset network settings on iPhone Open Settings, tap General, scroll down and tap Reset, now tap Reset Network Settings, enter your iPhone passcode, if asked, and proceed.
6. Turn on Data Roaming
Turning off data roaming when on a trip in a different country or state can help prevent incurring high charges. But, if this is making the Phone app on your iPhone hang or freeze, then you should enable it. This will make it possible for a smooth call and data connection.
To turn on data roaming on your iPhone, follow the steps below
- Go to Settings, tap Cellular, and tap Cellular Data Options.
- Toggle on Data Roaming.
- Also, Tap to turn on Voice & Data and make sure VoLTE or 4G is toggled on.
Other things you can do to fix the Phone app not working issue is to enable cellular data, set date and time automatically, check for unpaid bills and pay them, and lastly eject and reinsert your SIM card.
These are some of the ways you can fix the Phone app not working on your iPhone. If none of the solutions above fixes the issue, then visit an Apple repair center.