The recent issue plaguing the Samsung Galaxy Phones is the GOS (Game Optimizing Service) throttling issue. It appears this issue also affects the Samsung Galaxy S22 series. What is the GOS issue about and is Samsung even aware of this? Well, let’s answer the first question then I’ll tell you about Samsung’s response.

GOS (Game Optimizing Service) is a type of service used in smartphones to limit the performance of a select number of apps on their handsets in order to save some battery life. Every smartphone maker uses this service to help keep the phone in a better working state and prolong battery life/use.

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Recently, a new report from Korea suggested that some 10,000 apps are apparently being subjected to “performance limits” (also known as throttling) as part of Samsung’s Game Optimizing Service (GOS) on its Galaxy phones. This was first noticed by Twitter user GaryeonHan and Korean netizens.

With the GOS issue, most apps and games in your Galaxy phones won’t be working at their optimum best. According to the report, the list of apps includes games and popular apps like Instagram, Netflix, Google Keep, Microsoft Office, and TikTok. Even Samsung’s own apps are not left out of this GOS issue. Apps such as Secure Folder, Samsung Cloud, Samsung Pay, Dialer, and Samsung Pass are all experiencing this.

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On the one hand, phone makers are trying to strike a balance between performance and battery life for many apps. This s why these companies introduce the GOS system. On the other hand, smartphone users are companioning that they’re not getting the performance they paid for when they bought the phone. So it’s kind of a slippery slope here.

Samsung GOS response

Samsung has put forth a statement confirming the issue and below is the response (translated from Korean) from the Korean phone maker:

Hello. It’s Samsung. We are constantly trying to expand the option for users and provide the most optimized performance converging customers’ opinions.

GOS(Game Optimizing Service) of the Samsung Galaxy S22 Series is pre-installed for optimizing the performance of CPU and GPU to prevent excessive heating when playing a game for a long time.

To meet the recent needs of various customers, it is planned to update the Game Booster lab to provide an option to prioritize the performance, as soon as possible. Afterward, we will try our best for customers’ satisfaction and safety by listening to their opinions.

Thank You

Translated by Dohyun Kim

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Many users complained that the company did not make a statement regarding the GOS throttling non-gaming applications. But from the information we’ve gathered so far, Samsung is aware and it’s investigating the GOS issue. So sit tight, more updates will follow soon.

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