Three days after a possible hack on the Crypto.com platform, the company has bumped up security and give full report of the extent of damaged caused. But, what is more interesting is what you can do to increase the security of your crypto.com account.

In the early hours of 17 January, some crypto.com users complained about unauthorized access and withdrawals from their account. Well, according to new report from crypto.com, the incident did happen and here is the extent of what was lost.

See Also: Crypto.com pauses Withdrawals to investigate possible hack

How much was lost in the Crypto.com hack

According to a statement from Crypto.com, the hack incident affected 483 Crypto.com users. Unauthorized withdrawals totaled 4,836.26 ETH ($15, 417, 706.70), 443.93 BTC ($18, 909, 553.49) and approximately US$66,200 in other currencies.

The total asset lost on the crypto.com hack that happened on 17 January 2022 is estimated to be $34, 393, 460.20. Since then, Crypto.com has moved to a new 2FA infrastructure.

See Also: How to activate 2FA security in Crypto.com

And in a bid to increase security in the platform, the company said it has plans to move from 2-Factor Authentication (2FA) and to true Multi-Factor Authentication (MFA), providing added strength for their global user base.

Will Crypto.com pay back the lost assets?

The answer to the question above is NO (at least for now). For the incident that happened on January 17 2022, crypto.com has no known plans for paying back any of the lost asset. But, you can reach out to their support team if you have any questions or complaint.

See Also: Crypto.com Security Update: Here is how to keep you Account safe

Remember that your crypto.com account is also as secure as you keep it. So follow the simple steps below to help protect your crypto.com account.

How to keep your Crypto.com Account safe

  1. Update to the latest Crypto.com App
  2. Only sign into your crypto.com account from a trusted device
  3. Enable 2FA security (follow the steps above)
  4. Keep your account details safe (username, email, password, and PIN)
  5. Don’t allow anyone access to your device
  6. Quickly report any suspicious activity on your account to crypto.com team

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